That was almost the last straw, said the Camel
No surgery next week. Postponed. That is all you need to know. What follows is for the record.
The Neuro unit admissions secretary rang me at mid day today, trying to trace a blood test result - a fairly crucial one to do with blood clotting. The blood test result got re-routed without leaving sign posts behind. Location A - GP surgery - took the blood sample and sent it to B Pathology lab who sent it to C Path Lab because B did not have the facilities. C Neuro unit asked C Path Lab for the results. Can't, they said, you will have to ask A. C Neuro secretary rang Sally, Sally rang GP at A, A asked B, who said C hasn't sent us the results yet. GP asked C for the results, but C said they hadn't received the sample from A. GP asked Sally to check it out, knowing Sally is very capable and persistant, and didn't have a surgery full of Friday afternoon patients to deal with as the GP had. Sally rang B who said sorry we didn't send it to C we sent it to D Path Lab. Sally rang D, who said they had sent the results to B ten days ago. Sally spoke to B who would not speak to Sally, only Sally's GP. Fine then, ring my GP. B rang A and left a message for GP. GP rang me. GP rang B and D and asked them both to fax results to C Neuro. I rang Neuro.
By which time, Neuro said it was too late. I have no problem with Neuro's decision, I am in their hands and if the anaesthetist is not happy then I am happy to wait until he is.
The blood test result was normal.
So, being a philosophical camel, I now cancel all the arrangements made, re-make all the arrangements cancelled, and wait.
The Neuro unit admissions secretary rang me at mid day today, trying to trace a blood test result - a fairly crucial one to do with blood clotting. The blood test result got re-routed without leaving sign posts behind. Location A - GP surgery - took the blood sample and sent it to B Pathology lab who sent it to C Path Lab because B did not have the facilities. C Neuro unit asked C Path Lab for the results. Can't, they said, you will have to ask A. C Neuro secretary rang Sally, Sally rang GP at A, A asked B, who said C hasn't sent us the results yet. GP asked C for the results, but C said they hadn't received the sample from A. GP asked Sally to check it out, knowing Sally is very capable and persistant, and didn't have a surgery full of Friday afternoon patients to deal with as the GP had. Sally rang B who said sorry we didn't send it to C we sent it to D Path Lab. Sally rang D, who said they had sent the results to B ten days ago. Sally spoke to B who would not speak to Sally, only Sally's GP. Fine then, ring my GP. B rang A and left a message for GP. GP rang me. GP rang B and D and asked them both to fax results to C Neuro. I rang Neuro.
By which time, Neuro said it was too late. I have no problem with Neuro's decision, I am in their hands and if the anaesthetist is not happy then I am happy to wait until he is.
The blood test result was normal.
So, being a philosophical camel, I now cancel all the arrangements made, re-make all the arrangements cancelled, and wait.
posted by Sally at 10:30 pm
4 Comments:
That was a very calm, even-tempered blog, all things considered!
Yes - but I had done the indignant (slow) stomping around the house in tears before I blogged it !
Oh, Sally. That's the sort of situation in which I marvel at people who don't start screaming and howling (I would).
I hope that is all behind you, and everything goes smoothly next time.
Thanks SE - as you see, screaming and howling (as you would) WAS my first reaction, blogging it second. I like your visits and appreciate your presence.
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